Returns and Refunds
Please text us on 0425 347 424 with any questions you have about returns..
Our policy lasts 30 days. We do Not offer refunds for change of mind returns. Please see photos and read item descriptions carefully for details on sizing and specifications. We are happy to offer exchanges only for change of mind returns. You can exchange or get a store credit for these items.
We replace all items if they are defective or damaged. If your purchased item was a one and only then a exchange or refund will be offered.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It must be sent back correctly packaged, just like when it arrived to you, placed securely inside the gift box. If the item is damaged during transit because it was not packaged correctly, your refund may be rejected.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will notify you of the approval of your refund, replacement or store credit.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
RETURNING EARRINGS- we don’t offer change of mind returns on earrings due to hygienic reasons. We only offer refunds or returns on earrings if they are faulty or damaged in any way, so please read descriptions carefully.
RETURNING RINGS If you purchased a ring following the ring chart guidelines, and it turns out it really just does not fit, we will offer exchange, store credit or refund.
We will refund postage costs for any faulty items but do not cover costs for postage for change of mind exchanges..
We are here to help resolve any issues...
email us at firstname.lastname@example.org
or text us on 0425 347 424
RETURN YOUR ITEMS to the following shipping address.
Laihas Bohemian Dreaming
13 Fullerton Crescent,
Please enclose a note with your name and order number with your return, including a reason for your return to help us process your request.